Ignored For the TV in the Mall

Guest Blog By Krystal Saunders

Have you ever had one of those days where you felt completely ignored by people - like you weren't even in the room? I know that I have, especially thanks to the TVs that have been placed inside of malls.

At first, I thought being able to sit and watch the News while enjoying a meal at the mall was a great idea. This was until last week.

I was at Dixie Outlet Mall in Mississauga, ON, where I tried to order my food and the girl behind the counter was distracted by what she was reading on the TV. I then had to repeat my order. By the time I received my meal, I was completely frustrated by this, because I was standing right in front of her and it was like I wasn't even there.

For some reason, I still don't understand why TVs are placed in the direction of staff members who should be working, not watching TV.

Once I sat down, I still found the TVs to be annoying even during a meal with my mother. During a conversation, I was saying something and then realized she was focused on the TV above, and again I had to repeat myself. She did apologize, but was still more interested in what was on the TV, then what I had to say. I guess it wasn't that important, otherwise I might have caused a scene.

Although, I think if I were at the mall for lunch by myself, I would be happy that there were TVs that I could view, instead of just staring at other people eating.

As well, I have seen TVs at Walmart locations and again the cashiers are drawn into advertisements being shown and are not paying attention to the customer next in line.

Therefore, I believe the TVs located in malls have some pros but definitely more cons. Personally, I wouldn't be upset if they completely removed them, in order to avoid distractions of working staff members. This way I wouldn't have to wait in line longer and not be ignored once I made it to the counter.

This way my mother will have to listen to me when I'm talking, (whether it's important or not), even if I have my mouth full of food.

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